Frequently Asked Questions

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1. Where is DIW based?

Ans : DIW is drip irrigation system company based in the INDIA. Its manufacturing unit is located in Nashik, Maharashtra. DIW has headquarter in Pune. DIW is incorporated on 19 April 2022. We operate globally, serving customers and operating various facilities around the world. DIW has started as an online marketplace for drip irrigation system equipment & fittings. Today, it is one of the largest e-commerce platforms globally, selling drip irrigation system equipment. DIW has built an application &website which is reliable, easy to use interface with local language support. We provide free consulting service for the farmers to get the proper knowledge of drip irrigation according to their crop land field &the environment of their farm location.

2. Why choose DIW?

Ans : DIW offers an extensive range of products across various categories, of drip irrigation There are several reasons why people choose DIW as their preferred online shopping platform for drip equipment’s & fittings. DIW manufactures premium quality products. Additionally, DIW frequently runs promotions, discounts, and deals, which can lead to further savings. DIW has built an application &website which is reliable, easy to use interface with local language support. We provide free consulting service for the farmers to get the proper knowledge of drip irrigation according to their crop land field &the environment of their farm location. One of DIW main advantages is its convenience. Customers can shop from the comfort of their homes by using DIW APPLICATION have items delivered directly to their doorstep. The platform also offers fast and reliable delivery service. In addition to being an online marketplace, DIW have its own application. This ecosystem of digital services can be appealing to customers looking for a comprehensive online experience.

3. How does DIW provide customer support?

Ans : DIW offers a variety of contact options to cater to different customer preferences. You can reach out to us via phone, or through the "Contact Us" option on our website & application. DIW has an extensive online help center that contains a vast collection of articles, FAQs, and guides. It covers a wide range of topics, including account management, orders and shipping, returns and refunds, exchange and more. The help center is designed to provide self-service options to address common inquiries. DIW also has partnered with manufactures and other suppliers to make the products available to consumers quickly and provide guaranteed markets best price and customer support with home delivery throughout India.

4. Can I request a customized or personalized product?

Ans : Yes, you can request customized or personalized products of drip irrigation equipment & fittings. DIW offers a wide range of products, including customizable items, allowing you to add to make specific requests for certain products. DIW makes product according to your requirement & your convenience product you are interested in, so it's a good idea to explore different listings and compare options to find the one that suits your needs.

5. What is your return /exchange policy?

Ans : DIW has a comprehensive return and exchange policy that aims to provide a hassle-free experience for customers. DIW typically offers a 30-day return window for most items. This means you have 30 days from the date of delivery to initiate a return or exchange. To be eligible for a return or exchange, the item generally needs to be in its original condition, including all accessories, packaging, and labels. It should be unused or minimally used, unless the item arrived defective or damaged. These options may include self-service returns through the DIW website or application. When initiating a return, you can choose between a refund or an exchange for an eligible item. If you opt for a refund, DIW typically processes it within a few days after receiving the returned item. Refunds are issued to the original payment method used during the purchase. The return shipping method and associated costs may vary depending on the reason for the return, the location, and the seller's return policy.

6. Is there a policy for warranty or guarantee?

Ans : DIW has a comprehensive return and exchange policy that aims to provide a hassle-free experience for customers. DIW typically offers a 30-day return window for most items. This means you have 30 days from the date of delivery to initiate a return or exchange. To be eligible for a return or exchange, the item generally needs to be in its original condition, including all accessories, packaging, and labels. It should be unused or minimally used, unless the item arrived defective or damaged. These options may include self-service returns through the DIW website or application. When initiating a return, you can choose between a refund or an exchange for an eligible item. If you opt for a refund, DIW typically processes it within a few days after receiving the returned item. Refunds are issued to the original payment method used during the purchase. The return shipping method and associated costs may vary depending on the reason for the return, the location, and the seller's return policy.

7. Are Rain Pipes suitable for all crops?

Ans : Vegetables: Tomatoes, peppers, cucumbers, lettuce, leafy greens, and more. Fruits: Strawberries, melons, blueberries, raspberries, and some orchard trees (with proper design). Flowers: Annuals, perennials, and container plants. Field Crops: Corn, cotton, soybeans (with proper system design).

8. What are the advantages of laser-punched Rain Pipes?

Ans : Laser technology ensures: Uniformity: Consistent hole size and spacing for even water distribution. Durability: Clean cuts minimize the risk of tearing or leaks around the emitters. Efficiency: Precise hole placement optimizes water delivery.

9. How do I choose the right Rain Pipe for my needs?

Ans : Consider these factors: Flow rate: The amount of water emitted per hole per hour. Higher flow rates are suitable for larger plants or thirsty crops. Emitter spacing: The distance between holes on the pipe. Closer spacing provides more frequent watering for plants with high water needs. Pipe wall thickness: Impacts durability and lifespan. Thicker pipes are more resistant to damage but may be less flexible.

10. How do I install a Rain Pipe system?

Ans : Rain Pipe installation is generally straightforward. Here's a basic outline: Plan your layout: Measure your planting area and determine pipe length needed. Connect the pipe to your water source: Use a pressure regulator if needed. Punch end caps for closing off the pipe ends. (Some pre-made pipes have these) Lay the pipe along your planting rows. Secure the pipe with stakes (optional). Open emitter holes near your plants. (Pre-punched on most Rain Pipes)

11. What are the benefits of using a Rain Pipe?

Ans : 1. Water savings: Delivers water directly to plant roots, minimizing waste from evaporation or runoff. 2. Increased yields: Promotes healthy plant growth by delivering the right amount of water. 3. Reduced weed growth: Less water on the soil surface discourages weeds. 4. Easy installation: Lightweight and flexible for simple setup in your garden or field. 5. Cost-effective: Saves water and labor compared to traditional irrigation methods.

12. What is a Rain Pipe (Laser Drip Hose) in drip irrigation?

Ans : A Rain Pipe, also known as a laser drip hose, drip tape, or emitter hose, is a thin, flexible pipe with tiny holes precisely punched using laser technology. Water trickles out of these holes, delivering water directly to the root zone of plants slowly and efficiently.

13. What are the unique features of plastic disc filter?

Ans : Easy for maintenance. Strong precision engineered and radially grooved disc to provide fine three dimensional filtration. Special filter design. Various connection options available.

14. What is the purpose of plastic disc filter?

Ans : Used as a secondary filtration for open field sources like river, lake, farm pond, open well and storage tank. Prevent irrigation system clogging from physical contaminants.

15. What is the use of Ball valves MS Patti Long handle?

Ans : Controls the flow of water.

16. What is the use of flush valve?

Ans : To control or release a large volume of water when activated.

17. What is the use of Top entry valve?

Ans : Top entry valves are used for the control of flow in the water system.

18. What is the use of Non -return valve?

Ans : Allows medium to flow in only one direction.

19. What is the use of Ball valve long handle?

Ans : These ball valves have longer handles assisting easier control & management' of water flow.

20. What are the unique features of Y Connector?

Ans : Manufactured from tough engineering plastic. Non corrosive & Resistant to chemicals. UV resistance.

21. What is the use of Y Connector?

Ans : Y connector used to make Y type Connection between round lateral pipe.

22. What are the Unique features of Cap Lock Joiner?

Ans : Manufactured from tough engineering plastic. Non corrosive & Resistant to chemicals. UV resistance. easy leak proof connection.

23. What is the use of Cap Lock Joiner?

Ans : Cap Lock Joiner is used to leakproof connection between two pipelines in irrigation system.

24. What kind of material is used in Jain Grommet PVC Closed type?

Ans : Manufactured with high grade thermoplastic rubber.

25. What is the use of Jain Grommet PVC Closed type.

Ans : To shut the unused or idle hole in PVC pipe for better pressure to other supply lines.

26. What are the unique features Reducer Joiner?

Ans : Manufactured from tough engineering plastic. Non corrosive & Resistant to chemicals. UV resistance.

27. What is the use of Reducer Joiner?

Ans : Reducer Joiner is used to join 2 different size round drip irrigation Lateral Pipe.

28. What are the unique features of Netafim Open & closed grommet?

Ans : They are made from Synthetic rubbers.

29. What is the use of Ring Joiner?

Ans : Ring Joiner is used to connect thin wall flat in inline drip irrigation system.

30. What are the unique features of Ring Joiner?

Ans : Manufactured from tough engineering plastic Non corrosive & Resistant to chemicals UV resistance.

31. What are the unique features of Netafim take-Off?

Ans : Manufactured from tough engineering plastic Non corrosive & Resistant to chemicals UV resistance.

32. What are the unique features of Neta fim Joiner?

Ans : Manufactured from tough engineering plastic Non corrosive & Resistant to chemicals UV resistance

33. What are the unique features of Lateral Tee?

Ans : Manufactured from tough engineering plastic. Non corrosive & Resistant to chemicals. UV resistance.

34. What are the unique features of Lateral Elbow?

Ans : Manufactured from tough engineering plastic. Non corrosive & Resistant to chemicals. UV resistance.

35. What are the unique features of Lateral End cap?

Ans : Manufactured from tough engineering plastic. Non corrosive & Resistant to chemicals. UV resistance.

36. What are the unique features of Lateral take off?

Ans : Manufactured from tough engineering plastic. Non corrosive & Resistant to chemicals. UV resistance.

37. What are the unique features of Lateral joiner?

Ans : Manufactured from tough engineering plastic. Non corrosive & Resistant to chemicals. UV resistance.

38. What are the unique features of Lateral Cock?

Ans : Manufactured from tough engineering plastic. Non corrosive & Resistant to chemicals. UV resistance.

39. What are the unique features of Pepsi End Cap?

Ans : Manufactured from tough engineering plastic. Non corrosive & Resistant to chemicals. UV resistance.

40. What are the unique features of Pepsi Take- Off?

Ans : Manufactured from tough engineering plastic Non corrosive & Resistant to chemicals UV resistance

41. What are the unique features of Pepsi Joiner?

Ans : Manufactured from tough engineering plastic Non corrosive & Resistant to chemicals UV resistance

42. What are the unique features of Pepsi cock?

Ans : Manufactured from tough engineering plastic. Non corrosive & Resistant to chemicals. UV resistance.

43. What is the use of lateral tee?

Ans : Lateral Tee used to form T shaped Connection between round drip pipe.

44. What is the use of Netafim Take-Off?

Ans : Netafim Take-Off used to connect drip pipe with grommet in PVC pipe.

45. What is the use of Netafim Joiner?

Ans : Netafim Joiner is used to join the flat drip pipe if there is cut or damage.

46. What are the uses of Neta fame open & closed grommet?

Ans : Neta fame close grommet used to shut the unused hole in PVC pipe for better pressure to other supply lines. Rain pipe open grommet used to connect take off or cock with PVC pipe.

47. What is the use of lateral elbow?

Ans : Lateral elbow used to form L shaped Connection between round drip pipe.

48. What is the use of lateral End caps?

Ans : Lateral endcap is used to close the end of round lateral drip irrigation pipe.

49. what is the use of Lateral take- off?

Ans : Lateral take-off used to connect drip pipe with grommet in PVC pipe.

50. What is the use of Lateral joiner?

Ans : Lateral joiner is used to join the round drip pipe if there is cut or damage.

51. What is the use of Lateral Cock?

Ans : Lateral Cock is used to adjust the flow of water.

52. What is the use of Pepsi End cap?

Ans : Pepsi endcap is used to close the end of the flat drip pipe.

53. What is the use of Pepsi take off?

Ans : Takeoff is used as a starter connector for flat drip pipe

54. what is the use of Pepsi joiner?

Ans : Pepsi joiner is used to join the flat drip pipe if there is cut or damage.

55. What is the use of Pepsi cock?

Ans : Pepsi cock is used to connect drip pipe with Gromeet in PVC pipe.

56. what are the unique features of FTA?

Ans : manufactured from tough engineering plastic. non corrosive & Resistant to chemicals. UV resistant. High Pressure bearing capacity

57. What are the unique features of FTA?

Ans : Manufactured from tough engineering plastic. Non corrosive & Resistant to chemicals. UV resistant. High Pressure bearing capacity

58. What are the uses of FTA?

Ans : FTA/ Adapter on one side this can be connected with 40mm MTA of PVC fitting. Other side connected to rain pipe.

59. What are the unique features of Rain pipe end cap?

Ans : Manufactured from tough engineering plastic. Non corrosive & Resistant to chemicals. UV resistance.

60. What is the use of Rain pipe end caps?

Ans : Rain pipe end cap used to close the rain pipe end. It can be fixed with a rod to ensure that the rain pipe does not move.

61. What are the unique features of a Rain pipe joiner?

Ans : Easy leak proof connection. Manufactured from tough engineering plastic. Non corrosive & Resistant to chemicals. UV resistant

62. What is the use of Rain pipe joiner?

Ans : Rain pipe joiner is used to join the rain pipe.

63. What are the unique features of Rain pipe cock?

Ans : Manufactured from tough engineering plastic. Non corrosive & Resistant to chemicals. UV resistance.

64. What is the use of Rain pipe cock?

Ans : Rain pipe cock used to connect the rain pipe with PVC pipe for water delivery and water flow adjustment.

65. What is expected life of Online Lateral pipe?

Ans : 4-5 years.

66. What is the length of Online Lateral pipe?

Ans : Length of Online Lateral pipe is 1000 meter.

67. What is present in Online Lateral kit?

Ans : Online Lateral pipe-04 bundle Lateral cock- 100 QTY Lateral joiner-200 QTY Lateral Take-Off -200 QTY Lateral end cap-200 QTY Open grommet-200 QTY Close grommet-200 QTY Metal drill bit -1 QTY

68. What is expected life of Inline lateral pipe?

Ans : 4-5 years.

69. What is length of Inline Lateral pipe?

Ans : Length of Inline Lateral pipe is 1000 meter.

70. What is present in Inline Lateral kit?

Ans : Inline Lateral pipe-04 bundle, Lateral cock-100 QTY, Lateral joiner- 200 QTY, Lateral Take-Off -200 QTY, Lateral end cap-200 QTY, Open grommet-200 QTY, Close grommet-200 QTY, Metal drill bit -1 QTY

71. What are DIW Rain Pipe Kits?

Ans : DIW Rain Pipe Kits are pre-assembled packages designed to simplify drip irrigation setup for your specific land area. We offer kits sized for various acreages, and each kit includes everything you need for efficient drip irrigation.

72. What is included in a Rain Pipe- 1 Acre Kit?

Ans : Rain Pipe (10 qty): This is the main water delivery pipe with emitters spaced 10 inches apart (or another designated spacing depending on your product line). The exact length of the pipe will vary depending on the size of the acre. Rain Pipe Cock (20 qty): These control the flow of water in different sections of the Rain Pipe. Rain Pipe Joiner (20 qty): Used to connect multiple Rain Pipe sections for larger areas. Rain Pipe End Cap (20 qty): Seals off the ends of the Rain Pipe when not in use. Open Grommet (10 qty): Creates an opening in the Rain Pipe for attaching additional pipes or accessories. Close Grommet (10 qty): Seals unused grommet holes to prevent water leaks.

73. Micro sprinkler with adapter is suitable for which crops?

Ans : Suitable for field crops, greenhouses, horticulture crops, fruit flowers, nurseries, frost protection & watering garden.

74. What is the rate of water delivery in sprinkler system?

Ans : 2–6 mm h−1 for field crops to 5–30 mm h−1 for lawns.

75. What is the efficiency of micro sprinkler adapter?

Ans : Sprinkler system efficiencies vary between 60% – 90% with an average of 75%, although center-pivot systems have an efficiency of around 85%.

76. What colors are available in metal drill bit?

Ans : Golden plating is available in a metal drill bit.

77. Which material is used in a metal drill bit?

Ans : Stainless steel metal is used in a metal drill bit.

78. What are the uses of metal drill bit?

Ans : Used to make holes in PVC pipes, to attach the grommet to the pipe.

79. Which material is used in hole plug?

Ans : polypropylene co polymer material is used in hole plug.

80. What are the uses of hole plug?

Ans : Used to repair worn out lateral pipe or closing holes in online pipe.

81. Which material is used in dripper punch?

Ans : polypropylene copolymer material is used in dripper punch.

82. What is the use of dripper punch hole?

Ans : Used to puncture holes during installation of drippers sprinklers.

83. What are the color's available in venturi?

Ans : Black & Green

84. What are the uses of Venturi?

Ans : Venturi is used for insert fertilizer & chemical injections through a drip irrigation system. Draw fertilizer from the tank into the irrigation pipeline. Used to ensure an adequate fertigation operation and managements.

85. What is the purpose of the plastic screen filter?

Ans : Plastic screen filter is a type by using a rigid or flexible screen to separate sand and other fine particles out of water for irrigation.

86. What are the Unique features of the plastic screen filter?

Ans : Easy for maintenance. Standard anti corrosive coating for protecting from corrosion Special filter design. Various connection options are available.

87. What is the discharge rate of adjustable dripper?

Ans : 0-70 LPH is the discharge rate of adjustable dripper.

88. What is the purpose of adjustable dripper?

Ans : Allow the option of changing the flow of rate of water to each individual plant. it is simple as twisting the cap " + '' or the " -" sign to increase or decrease the flow rate.

89. What are the Unique features of the metal screen filter?

Ans : Easy for maintenance. Standard anti corrosive coating for protecting from corrosion Special filter design. Various connection options are available

90. What is the Purpose of metal screen filters?

Ans : Screen filter is a type of using a rigid or flexible screen to separate sand and other fine particles out of water for irrigation.

91. What are the colors of pin dripper?

Ans : Blue, orange, Red.

92. What is the purpose of pin dripper?

Ans : Pin drippers are devices used to control the discharge of water from lateral to the plants.

93. What are the features of the Y- Type connector?

Ans : Non corrosive & Resistance to chemicals. UV resistance.

94. What is the use of Y-connector?

Ans : Y-connector used to make Y type Connection between round lateral pipe.

95. What is the use of Pin Connecter?

Ans : Pin connectors are used to insert 4mm feederliner pipe to the 16mm supply line.

96. Which material is used in Pin Connecter?

Ans : polypropylene copolymer material is used in pin connecter.

97. What is the length of mulch film?

Ans : Length of mulch film is 1200 ft/400 meter.

98. What are the features & benefits of mulch film?

Ans : Mulchfilm has the ability to sustain environmental changes & sun heat.

99. What is thickness of much film?

Ans : Thickness of mulch film is 20, 25, 30 micron

100. How do I choose the right Rain Pipe Kit size?

Ans : We offer Rain Pipe Kits in various sizes designed for specific acreages. When choosing a kit, consider the total area you want to irrigate. We recommend contacting us or checking our product specifications for details on the exact amount of Rain Pipe and included components in each kit size.

101. What are the benefits of using a Rain Pipe Kit?

Ans : Convenience: Pre-assembled kits save you time and effort in selecting the right components. Cost-effective: Kits often offer a discounted price compared to purchasing individual components. Ensures compatibility: All parts in the kit are guaranteed to work together seamlessly.

102. what is per hour water discharge of flat drip?

Ans : 4 Ltr/hr water discharge.

103. What is present in Flat Drip kit?

Ans : Flat Drip Pipe-04 bundle, Pepsi Cock-100 QTY, Pepsi Joiner- 200 QTY, Pepsi Take-Off -200 QTY, Pepsi End Cap-200 QTY Open Grommet-200 QTY Close Grommet-200 QTY Metal drill bit -1 QTY

104. HOW IS DIW customer support?

Ans : DIW provides multiple contact options to cater to different customer preferences. You can reach out to them via phone, or through the "Contact Us" option on their website & application. DIW has an extensive online help center that contains a vast collection of articles, FAQs, and guides. It covers a wide range of topics, including account management, orders and shipping, returns and refunds, digital services, and more. The help center is designed to provide self-service options to address common inquiries. DIW also has partnered with manufactures and other suppliers to make the products available to consumers quickly and provide guaranteed markets best price and customer support with home delivery throughout India trustworthy consultancy of drip irrigation

105. Why choose DIW

Ans : There are several reasons why people choose DIW as their preferred online shopping platform for drip irrigation system. DIW offers an extensive range of products across various categories, of drip irrigation equipments & fittings. DIW manufacture premium quality products. Additionally, DIW frequently runs promotions, discounts, and deals, which can lead to further savings. DIW has built an application &website which is reliable easy to use interface with local language support. we provide free consulting service for the farmers to get the proper knowledge of drip irrigation according to their crop land field &the environment of their farm location. One of DIW main advantages is its convenience. Customers can shop from the comfort of their homes by using DIW APPLICATION have items delivered directly to their doorstep. The platform also offers fast and reliable delivery service. In addition to being an online marketplace, DIW have its own application. This ecosystem of digital services can be appealing to customers looking for a comprehensive online experience.

106. what is diw ???

Ans : Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has su

107. What is expected life of Flat drip pipe?

Ans : 5-6 years

108. What is length of Flat drip pipe?

Ans : Length of Flat drip pipe is 1000 meter.

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